February, 2016 - BA outsources all IT operations to Tata in India. So, see what happens when qualified, smart IT staff are replaced by numb H1-B visa drones? Not cheaper-faster-better, and potential for real damage is great. Outsourcing to India = disaster, witness Delta in Atlanta (outsource to IBM which means India) and Abbott Labs (outsource to Wipro). All disasters, but hey - fix Windows problems cheaper,faster,better from the helpdesk. Oh, DATA CENTER??? Well that's different. You get what you deserve.
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$IAG.L conversation
sold all shares, will never again fly BA or travel to London- my reaction to Brexit